Open Positions

InReach Solutions is hiring a DevOps/System Admin for our child welfare case management system, we call SAM. This role is responsible for the development of process and integration between JIRA-Github-Zendesk-Amazon, server infrastructure, and will be a primary liaison between the development, technical and executive teams.

We’re looking for people with:

  • Knowledge of SQL and database structures

  • JIRA-Github-Zendesk-AWS experience 

  • Leadership and ability to communicate effectively across departments and external parties

  • Strong problem solving and debugging skills, and an inner-sense of quality control

  • Strong work ethic, and ability (and desire) to really own a project

  • Thrives in an independent environment

This position is ideal for someone with a strong work ethic and interest in learning and expanding skills in the technology field.

Job Duties:

  • Build processes/implementation of automation between JIRA-Github-Zendesk-AWS

  • Diagnose error messages, write/run SQL queries and modify client databases

  • Determine scope and implementation of projects

  • Manage AWS server updates, logs and report on activity spikes and other issues that need attention

  • Setup SSL certificate renewals

  • Develop and maintain IT Support maintenance, policies and procedures and documents common fixes to problems. 

  • Setup QA testing procedures

Required Skills:

  • Experience working with JIRA, AWS, GitHub and Zendesk

  • Javascript, jQuery, HTML/CSS, XML

Education and Experience:

  • BS/BA degree in an information technology-related curriculum

    BS/BA degree in business-related curriculum and 5+ years experience in a development position

Employment Type & Benefits:

Full-time, salary

Health insurance

Flexible work schedule, work from home

We support child welfare organizations in the US with technology to track, analyze and carry out their missions. InReach Solutions is based in Portland, OR. We are revenue-funded, growth-stage company founded in 2007.