SAM grows with you.
Transparent pricing for your mission
Simple pricing with humans and equity front and center.
Since 2009, we’ve worked with dozens of agencies ranging from 2 to 400+ staff members, all with different goals and budgets. That's why we've created a pricing structure that grows with you.
Let’s start - how many seats are you bringing to the table?
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Each Seat is an individual license that allows access to SAM. Seat pricing is tiered, so the cost per seat decreases as you move into higher volume ranges. The total number of Seats must be equal to or greater than the number of Users.
Users are individuals affiliated with a client who have been granted login access to the client’s SAM site. When granting access to someone, the system checks for available Seats before allowing a new User to be created.
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Optional features and settings that can enhance your use of SAM.
Form Customizer - advanced feature that allows users to build custom tables, fields, and forms without requiring SAM’s support team’s professional services.
Auto Actions Packs (500) - groups of 500 enabled Auto Actions that exceed the 250 included. Once Auto Action count exceeds 250, one pack will be added to billing for an additional 500 Auto Actions.
Direct Port - 1 IP Address privilege to access database.
Premium URL - custom URL for accessing SAM other than [yourwebsiteaddress].mysamdb.com.
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We know your team is juggling a lot, and sometimes technology can feel like one more hurdle. We offer flexible options to fit your budget and make sure you’re supported.
Our free support includes general how-to questions, incident management, online guides, and live office hours with our support team. When you need deeper help—like strategy, implementation, or data services—we also offer professional services.
Click here to learn more and see examples of how we define Support.
SAM Pricing
| Number of Seats* | Monthly Seat Fee☨ | Annual Seat Fee☨ |
|---|
* There is a minimum requirement of 5 seats.
☨ This is a graduated pricing system, so seats within the range are billed at that amount.
Add-Ons
| Feature | Description | Pricing |
|---|
☨ The first 250 enabled Auto Actions are included. They are then billed in 500 increments.
Pricing Calculator
“Upfront cost to build was a barrier for us with other platforms.
We were trying to find something meant for adoption services that was in our price range and easy to train people to use. SAM was meant for the work that we do.”
— Alaska Adoption Services
